Write to us.
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Sales: sales@segaudit.com · Support: support@segaudit.com · Security: security@segaudit.com
What happens after you write
Your mail client opens
The form fills in the address, a subject with the topic and your company, and the body. Check it, add anything else, and send it yourself.
An AI assistant answers
Mail to sales@segaudit.com and support@segaudit.com is answered by an AI assistant that works from the public docs and published prices. Security, legal and anything it cannot answer go to the SegAudit team. Security pack requests go to security@segaudit.com and are shared under a mutual NDA.
Or skip the email
Prices are on pricing, a numbered Plant edition quote comes from the quote builder, and a 30-day license from the trial page, all without writing to anyone.
What to include for a quote
Prices are on the pricing page. Tell us these four things and the quote can come back in one reply.
- Who will use itYour own plants, or a consultancy auditing clients. That decides between the Plant edition, Professional and an Engagement.
- How manyPlants for the Plant edition, named consultants for Professional, or plants in one client engagement.
- Your firewallsPanorama-managed or standalone PAN-OS, FortiGate, Cisco ASA, Cisco FTD with FMC or Check Point, and their software versions.
- How you buyWhether you need a purchase order and invoice. The Plant edition includes purchase order and invoice billing.
Some messages go elsewhere
Security issues
Do not use this form to report a vulnerability. Follow the vulnerability disclosure policy and write to security@segaudit.com.
Help with the product
Customers write to support@segaudit.com. The support page lists response times by plan and what to include.
Never send evidence
Do not attach firewall configs, traffic logs or saved engagements to any message. We never need them to quote, answer or help.
Your data
The company keeps your name, work email and company to answer and invoice you. See privacy for how long, and write to privacy@segaudit.com for a copy or deletion.